cases][Odds and ends]
This is a grab bag of stuff I have written (and some interviews), loosely sorted and mostly fairly loosely thought as well....
The Technology of Management and the Management of Technology
Various writings on technology and what it means. Or what I think it means.
- Does Someone Have to Die First? Ubiquity, August 2016. To get value from technology, we need to change processes and organizations.
- The Facebook Method of Dealing With Complexity. Ubiquity, July 2015. When developing systems, delay complexity as long as possible - you may never have to do it.
- Closing Statement: Reflections on a singularity symposium. Ubiquity. December 2014. A summary of the symposium and a call for further debate.
- Opening Statement: Will computers out-compete us all?. Ubiquity. October 2014. A description of the debate surrounding "technological singularity" – is this something that will inevitably happen, and if so, what might the consequences be?
- Making Enterprise Search Work: From Simple Search Box to Big Data Navigation, MIT CISR Research Briefing, Vol. XII, No. 11, November 2012. Enterprise search offers a path towards increased use of information within companies. This briefing provides practical advice on how to develop a more powerful search capability in your firm.
- Knowledge-based IT & software: A report on the Norwegian IT industry, Research report 9/2011, Knowledge-based Norway project, Norwegian Business School. A study of the Norwegian IT industry as a knowledge hub.
- Edging towards the semantic web: Protocols, curation and seeds. ACM Ubiquity, November 2010. The evolution toward a more intelligent, semantic web will happen through a gradual evolution and recombination of existing technologies.
- Search-enabled disruptive innovation: The case of the Norwegian media-monitoring industry, Proceedings of NOKOBIT 2008, University of Agder, Norway. A case study of the Norwegian media-monitoring industry, showing how search technology gradually pushed out the dominant media monitoring company, which retreated into higher-margin services.
- Scarce resources in computing. Ubiquity. Volume 9, Issue 21, May 27 - June 2, 2008. How we organize and use information technology has always been shaped by whatever was the scarce resource at the time.
- Time to get serious about the paperless office. Ubiquity. Volume 9, Issue 13, April 1-7, 2008. To start to get rid of paper, we need to get conscious about what we use it for and, first and foremost, to stop shaping our information use in its image.
- Time to end laptop serfdom. Ubiquity. Volume 9, Issue 5, February 11, 2008. The case for IT departments mandating laptops and other kinds of personal technology may be over.
- The waning importance of categorization. Ubiquity. Volume 7, Issue 19, May 16-22, 2006. Just as the mobile phone made us communicate rather than plan, the Web will make us search rather than categorize, with significant implications for those make their living by categorizing.
- Why you should chose math in high school. Ubiquity. Volume 7, Issue 11, March 21-27, 2006. 12 simple reasons why math is smart to pursue in high school - you will be more successful, for one thing. Reprinted in Edutopia with the title Do the Math.
- The Cucumber Season: Reflections on the Nature of Information when there isn't any. Ubiquity. Volume 6, Issue 31, August 16-23, 2005. On how the value of information is established - and what happens when no information is available.
- The S-curves of Sinks, and Technology. Ubiquity. Volume 6, Issue 9, June 1-8, 2005. Most people don't know - and don't care - how things work. But if you're doing strategic analysis, that can be dangerous. (Podcast here (MP3, about 9MB).)
- Using Wikis in a Corporate Context , in Hohenstein & Wilbers (eds.): Handbuch E-Learning, WoltersKluwer Deutschland, 2005. Wikis should be understood as not one, but two concepts: A simple and intuitive technology which allows its users to generate documentation and support knowledge-based processes easily and deeply; and a management philosophy that manages knowlege creation through evolution of norms and values rather than directives and incentives.
- Trapping the wily professor. European Business Forum, issue 19, pp.65-66, 2004. Why can't big, prestigious companies get good professors to their executive education programs? Here's a guide for the would-be learning executive to the fine art of professor-hunting.
- Has the Microsoft of Today Become the IBM of the Late '80s? Ubiquity. Volume 5, Issue 22, July 28 - Aug. 3, 2004. (References and errata here.) Microsoft is the chief target of accusations of unfair competition, buggy software, and general conspiracy theories. The company could learn a few tricks from an old dog like IBM.
- It is not what you do, but whom you do it with, Ubiquity. Volume 4, Issue 49, Feb. 11 - 17, 2004. Telecoms strategy 101: When in network markets, use network marketing.
- Casting off the Chains, European Business Forum, issue 14, pp.47-53, 2003 (Co-authored with Øystein Fjeldstad). A description of two new models of strategic value creation, called the Value Shop and the Value Network, and their managerial implications.
- Understanding interfirm relations in mediation industries with special reference to the Nordic mobile communication industry, Industrial Marketing Management, Volume 32, Issue 5 , July 2003, Pages 397-408. Telecommunication operators exemplify firms that employ a mediating technology to organize exchanges among customers. This paper develops a framework for understanding interfirm relations in such industries by considering mediation-specific properties of division of labor and the associated resource interdependencies.
- Genesis Of An Anthill: Wireless Technology And Self-Organizing Systems, Ubiquity. vol. 3, issue 49, 2003. The future belongs to small, connected devices that will wirelessly allow the user – and the technology – to self-organize, creating something smart out of many small and simple nodes and connections.
- The perils of the extrapolated technologist, Ubiquity. vol. 3, issue 36, 2002. Contrary to what you think, now is the time to study IT. Just make sure you are interested in the content of the field rather than its future trappings.
- Stamp out technology virginity, Ubiquity. vol. 3, issue 30, 2002. Technology virginity and technology virgins are everywhere – and more influential than you might like. Time to go on the offensive. (Incidentally, the real story about Bush and the supermarket scanner can be found here. Not only wasn't he nearly as incompetent as I make him out to be, but the incident was totally different. Oh well.)
- Nowhere to hide, Ubiquity. vol. 3, issue 28, 2002. Companies will need to make themselves components of their customers' lives rather than trying to make customers a component of their organizations. To do this, they need to stop kidding themselves about how electronically integrated they are.
- The answer is out there, Ubiquity, vol. 3, issue 21, 2002. Distributed problem solving on the cheap.
- Infrastructure - the things we take for granted, Ubiquity, vol. 3, issue 18, 2002. When technology is good enough, widespread and common enough that it does not attract attention in itself, it has become infrastructure.
- Attendre le Suitcase, Ubiquity, vol. 3, issue 7, 2002. What would happen if we had smart entities running over stupid networks rather than the other way around? We would coordinate by substituting communication for planning, that's what... (Podcast here, MP3, about 7MB)
- Personal Technology Architecture, Ubiquity, vol. 2, issue 40, 2001. Companies looking to use mobile technology to deliver new services must consider how the devices impact the personal architecture of the user.
- Europe, the U.S. and Japan under the microscope, Global Wireless, September 1, 2001. On the differences of the mobile phone markets in Europe, the US and Japan.
- Succeeding with Wireless: Nine Recommendations, Internet World, August 2, 2001. Quick conclusions from a research project on mobile Internet business. (The link has rotted away - PDF version here.)
- From information to knowledge: Stop missing the links. How do you deal with the torrent of information? Have someone judge it for you, or use the technology to make everybody's judgement available to you? Written Summer 98.
- Digital business strategy: Technology-enabled simultaneous formulation and execution. Written for a Strategic Management Society conference. The main argument is that because of the gains in IT performance, information processing and communications are now free resources, forcing companies to adopt processes for strategic reexamination on a continuous basis. These processes will be of two kinds: “Strategy out” processes, which reexamine the role of existing assets and try to increase their utilization through redeploying them in new economic contexts; and “strategy in” processes which deal with changes to the existing business environment, primarily in the form of new technology, and how these new elements can be identified, fitted into the current organizational set of activities, and exploited. (PDF file, 287K)
- Encryption and the Internet: A tale of spooks, hackers, and international business. A little introduction to the issues surrounding encryption and the use of Internet for "real" stuff, such as financial transactions, confidential company information, or electronic commerce. Written Dec. 95, draft for something that went into another report, in shortened form.
- Organizations' IT competence: The limiting factor? A position statement for a panel discussion I participated in at the August 1995 IFIP WG6.1 conference in Trondheim, Norway. In short: IT use is best promoted (by public organizations and business management) through allowing experimentation and stepping out of the way.
- Tetris and IS management.Not really a paper, just a neat metaphor of IS management as the game Tetris. Spring 95.
- Is IT Worth it? The Business Value of Information Technology. A paper I wrote in the fall of 1992. The paper outlines the discussion around IT investments and (lack of) productivity, presents a simple framework for discussing what IT does to work, discusses IT and productivity in terms of the framework, and ends with some advice for CIO's. I think the framework still has some value, but the references are getting dated (see, amongst others, the work of Erik Brynjolfsson for the most current status of this discussion) and the conclusions part never got much off the ground.
- On organizations as brains. This paper summarizes Gareth Morgan's (1986) view of the brain as a metaphor for organizational structure and behavior. It then discusses some important developments in cognitive science since Morgan's book, and tries to show how these developments may affect the metaphor and what we can learn about organizations from it. Written early 1992. Cited in later versions of Gareth Morgan's book.
- On the near future of business computing. Written 1991 for some course. It contains a number of predictions about the future–not too far off, although object orientation was slower than expected.
- Please Remove This Label...or How I Configured My Printer and Lived Through the Experience. Some philosophizing on trying to come to terms with IBM manuals, and getting a Proprinter to work. This one actually got published in Humour the Computer, much to my surprise. Thanks, Andy.
- Report from the Trenches. A day in the life of a real expert. Based on many true stories.
(apologies to non-Norwegian speakers, but it is my first language...) Endel avisinnlegg, artikler med meninger, osv.
- Er norske bedrifter digitalise sinker? (med Ragnvald Sannes) Magma, 2017(6). Norske bedrifter tror de er digitale pionerer - men selv om de kjøper mye digital teknologi, utnytter de den ikke.
- Hva er digitalisering? (med Ragnvald Sannes) Magma, 2017(6). Sammenhengen mellom teknologiutvikling, forretningsbetingelser og nye, digitale strategier.
- Digitalisering (med Ragnvald Sannes) Magma, 2017(6). Innledning til spesialnummer om digitalisering.
- Åtte teser om hvorfor det tar så lang tid å digitalisere helse og omsorg, essay i BI Business Review, 26. september 2017. Årsakene til at ting tar tid er enkle - her er åtte av dem.
- Norske toppledere på bunn i digitalisering, kronikk (med Ragnvald Sannes) i Aftenposten, 15. september 2016. Undersøkelse viser at norske toppledere tenker lite på teknologi og mest på kostnader.
- Etterutdanning er den nye oljen, (med Silvija Seres) kronikk i Aftenposten, 22. juli 2016. Folk står lenger i arbeidslivet - og trenger etterutdanning og arbeidsmuligheter.
- De digitale nerdelovene, (med Silvija Seres) kronikk i Aftenposten, 9. mars 2016. 5 enkle "nerdelover" gir forståelse for teknologisk utvikling.
- En selvkjørende fremtid, (med Carl Størmer) kommentar i Dagens Næringsliv, 4. mars 2016. Norge bør ta ledelsen i selvkjørende biler - vi har unike forutsetninger og gevinster å realisere.
- Adelskap og proletariat i norsk helsevesen, kronikk i Tidsskrift for Norsk Legeforening og Aftenposten, 9. februar 2016. Kreft og ME representerer ytterpunktene - adelskap og proletarer - i det norske helsevesenet.
- Ledere må kunne teknologi, kommentar i Dagens Næringsliv, 7. desember 2015. Norske ledere kan ikke nok teknologi - og teknologisvake ledere er farlige.
- En teknologifetisjists funderinger, kronikk i Morgenbladet, 22. august 2014. Forlagenes digitalnøling berøver forfatterne kunnskap om hva som skal til for å lykkes i et elektronisk marked.
- Gaffeltrucken ut av forlagsbransjen?, kronikk i Dagens Næringsliv, 5. august 2014. Hva skal til for at bokstrømming skal bli en suksess - og hvordan vil det påvirke forfatterne?
- Norge og Norwegian og livets realiteter, kommentar i Dagens Næringsliv, 14. mai 2014. Luftfart er verdens hardeste bransje – det er ikke mulig å vedta seg ut av fundamentale økonomiske realiteter.
- Den digitaliserte virkelighet: Strategier for en verden full av data, Magma, 2014(3): p. 22-29. Om konsekvensene av økt datatilgjengelighet – at bedrifter, får mer data enn de klarer å gjøre noe med, hvordan datamengden endrer vårt forhold til informasjon – og hvordan smarte bedrifter kan lage seg nye konkurransefortrinn ved kjapt å reagere på endringer hos kundene..
- Se opp for teknologisk jordskjelv, BI Business Review, 17. september 2013. Kort oversikt over disruptive innovasjoner og hvorfor bedrifter bør passe på de konkurrentene de forakter, som tar de kundene de ikke vil ha.
- Teknologistrategi på en, to tre!, BI Business Review, 3. juli 2013. Hvordan kan bedrifter best møte teknologiske endringer?
- Teknologibølge i utdanning, BI Business Review, 2. juli 2013. Åpne nettbaserte utdanningstilbud (MOOC) er ikke noen trussel for de etablerte universitetene, men kan bli et hjelpemiddel som åpner nye markedsmuligheter.
- En teknologifase er over, innlegg i Aftenposten.no 6. februar 2013. Dell er tatt av børs - en indikasjon på at den modulære fasen av PC-teknologiutviklngen er over.
- Hva vil skje med SAS?, nettmøte i e24, 16. november 2012. Svar på spørsmål fra leserne om SAS, som stod på konkursens rand på dette tidspunktet.
- Bokloven - en bønn om en bjørnetjeneste, innlegg i Aftenposten 16. oktober 2012. Bokbransjens ønske om en boklov er de etablerte spillernes bønn om beskyttelse mot ny teknologi og nye forretningsmodeller.
- Beskytt fremtiden mot fortiden, kronikk i Aftenposten 4. juni 2012 (med Liv Freihow). Norsk innovasjonspolitikk bør endres slik at den maksimerer innovasjon, ikke politikk.
- Ankelbiternes snurrige univers, innlegg i Aftenposten 21. mai 2012. Kommentatorfeltets ankelbitere er ikke undertrykket, de er bare uinteressante.
- Terrorisme som innovasjon, kronikk i Aftenposten 15. april 2012. Sikkerhet handler om små, konkrete, edruelige tiltak – om å møte den innovasjon terrorismen representerer med tilsvarende motinnovasjon.
- En kunnskapsbasert IT-næring: Aktivitet og effekt. Magma, 2012(1): p. 32-40. Om norsk IT-nærings omfang og betydning for norsk økonomi.
- Rasjonell etikk og irrasjonell makt, leserinnlegg, Aftenposten 18 januar 2012. Oppfølger til religions-kronikken.
- Religion bør bli historie, kronikk i Aftenposten 9. januar 2012. Religion fortjener ikke et eget fag i skolen - del det mellom historie og samfunnsfag.
- Google pluss minus, spalteinnlegg for e24, 21. juli 2011. Google Plus har endel tekniske nyvinninger - men er de nok til å ta markedet fra Facebook?
- Hvorfor ikke Skype?, spalteinnlegg for e24, 27. mai 2011. Endel ledere må nok gå av med pensjon før vi telekonferanser blir regelen heller enn unntaket.
- Microsoft + Skype, spalteinnlegg for e24, 11. mai 2011. Hva skjer når Microsoft kjøper Skype?
- Lovlig norsk - med norsk, kommentar i Aftenposten 20. januar 2011. Hva med å tillate opphold i Norge dersom du snakker og skriver norsk?